A SurePhrase is a group of words that helps you verify that you are logging on to the correct online banking site. Your bank shows it on the page where you enter your password and at the top of every page you navigate to.
When first registered your SurePhrase is your name. You can change this to any unique phrase that would help you ensure that you’re not on a fake website.
I've forgotten my SurePhrase. How can I change it?
You can do change it on the full Absa Online Banking service:
- Choose ‘Full Service’ from the main menu at the top to change to the full Absa Online Banking service;
- Once you’ve changed to Full Service, choose ‘Profile’ and then open ‘Manage users’.
If you have any further questions, don't hesitate to get in touch with our customer support.