Before you withdraw funds back to the virtual card you deposited with, you need to confirm that your card can receive international transfers.
An official confirmation with a card number is necessary.
We consider as confirmation:
- Your bank statement, showing that you received transfers from third parties to your card before.
If the statement shows only the bank account, please attach proof that the card in question is connected to this bank account;
- Any SMS notification, e-mail, official letter, or screenshot of live chat with your bank manager which mentions the exact card number and specifies that this card can receive transfers;
What if my card doesn’t accept incoming funds?
In this case, according to the instructions above, you will need to provide us with confirmation that the card doesn't accept incoming funds. Once the confirmation is successfully accepted from our side, you will be able to withdraw funds (deposited funds + profit) via any electronic payment system available in your country.