It seems like your account has been archived.
Please, kindly be informed that Real MetaTrader4 accounts are automatically archived after 90 days of inactivity.
To restore your account:
- Please, go to the Archive in the Dashboard.
- Choose the needed account number and click the "Restore" button.
We want to remind you that demo accounts for the MetaTrader4 platform are valid for some period (depending on the account type), and after that, they are being deleted automatically.
from the MT4 platform
In this case, we may recommend you to open a new demo account.
Demo accounts for MetaTrader5 platform can be archived/deleted in a period set at the discretion of the company.