Please, be informed that cashback is always paid during the first hours of the next day. Cashback is credited to your real trading account in the FBS Trader app every trading day from 00:00 to 02:00 (server time) for the previous day based on the results of all the orders closed before 00:00.
I.e., for all the orders closed on August 1st, you will get Cashback on August 2nd.
When switching to a new Cashback level, Cashback is credited according to this new level the very next day.
For example: if today you have closed your 16th lot traded for the past 30 days, you will be able to get 10% Cashback already the next day from 00:00 to 02:00 (server time).
Cashback can be credited from 1 cent amount and only for the orders that were opened and closed after the Cashback activation.
We want to remind you that if "Balance fixed" occurred before or after the orders you are supposed to get cashback for were opened or closed, and its amount is more or equal to the amount of the cashback, you will not be able to receive any cashback for that day.
According to the Customer Agreement:
3.6.7. In case Balance fixed occurs on a client’s account, the amount of funds compensated by the company will be deducted from the total sum of the Cashback commission to be paid for the current day.