Please kindly consider that the Financial Department of the company usually processes the clients’ withdrawal requests on a first-come, first-served basis.
As soon as our Financial Department approves your withdrawal request, the funds are sent from our side, but then it is up to the payment system to process it further.
- Electronic payment systems withdrawals (like Skrill, Perfect Money, etc.) should be credited immediately, but sometimes may take up to 30 minutes.
- In case you withdraw to your card, please, be reminded that on average it takes 3-4 business days for the funds to be credited.
- As for bank transfer withdrawals are usually processed within 7-10 business days.
- Withdrawals to the bitcoin wallet can take from a few minutes to a couple of days since all bitcoin transactions worldwide are processed altogether. The more people request transfers at the same moment, the more the transfer takes time.
All the payments are being processed according to the Financial Department's business hours.
The FBS Financial Department's business hours are: from 19:00 (GMT+3) on Sunday to 22:00 (GMT +3) on Friday and from 08:00 (GMT+3) to 17:00 (GMT+3) on Saturday.
Please, kindly be reminded that you can monitor the status of your financial requests in the Transaction History.