Please, take into account that the phone verification process is optional, so you might stay on e-mail confirmation and skip verification of your phone number.
However, if you'd like to attach the number to your Personal Area, log in to your Personal Area and click on the "Confirm phone" button in the "Verification progress" widget.
Enter your phone number and click on the "Send SMS code" button.
After that, you will receive an SMS code that you should insert in the provided field.
In case you are facing difficulties with phone verification, first of all, please, check the correctness of the phone number you put in.
Here are some tips to take into account:
- you do not need to enter "0" at the beginning of your phone number;
- you do not need to enter the country code manually. The system will be automatically set it once you choose the correct country in the drop-down menu (shown with the flags in front of the phone number field);
- you need to wait for at least 5 minutes for the code to arrive.
If you are sure that you have done everything correctly but still don’t receive the SMS code, we would suggest trying another phone number. The issue can be on your provider side. For that matter, enter a different phone number in the field and request the confirmation code.
Also, you can request the code via voice confirmation.
To do that, you need to wait for 5 minutes from the code request then click on the "Request a callback to get the voice call with a verification code" button. The page would look like this:
Kindly take into consideration that you can request a voice code only if your profile is verified.