A client who is registered under a Partner has a right to change his/her Introducing Broker. In this case, their should forward a written request to firstname.lastname@example.org e-mail with the attached passport or ID card. A client may change Partner only once. The request is fulfilled in case all the following conditions are met:
- the client has a verified Personal Area;
- the client has no prior trading orders at any trading accounts in his/her Personal Area. Trading orders on Bonus Accounts are not counted;
- if the client has prior trading orders at Real account(s), their can be re-attached within one week after registration at www.fbs.com;
- the Introducing Broker has registered his/her Partner account before the Client has registered an account at www.fbs.com;
Important! Please, note that in the case of Partner re-attachment all your 100% bonuses will be automatically canceled.
To refer your account to a new Partner (IB), please, send an official request to email@example.com with the following information included:
- Your full name;
- Your account number;
- Your new Partner's referral ID and name;
- An attached scanned copy of the ID/passport that you used for your Personal Area verification.
- In case you have a 100% Deposit Bonus, please, confirm that you agree with 100% Deposit Bonus cancellation.
Please, kindly be informed that you need to send the request from the e-mail address you registered your Personal Area with.