I want to change a Partner

A client who is registered under a Partner has a right to change his/her Introducing Broker. In this case, he/she should forward a written request to support@fbs.com e-mail with the attached passport or ID card. A client may change Partner only once. The request is fulfilled in case all the following conditions are met:

• the client has a verified Personal Area;
• the client has no prior trading orders at any trading accounts in his/her Personal Area. Trading orders on Bonus Accounts are not counted;
• if the client has prior trading orders at Real account(s), he/she can be re-attached within one week after registration at www.fbs.com;
• the Introducing Broker has registered his/her Partner account before the Client has registered an account at www.fbs.com;

Important! Please, note that in the case of Partner re-attachment all your 100% bonuses will be automatically canceled.  

To refer your account to a new Partner (IB), please, send an official request to support@fbs.com with the following information included:

1. Your full name;
2. Your account number;
3. Your new Partner's referral ID and name;
4. An attached scanned copy of the ID/passport that you used for your Personal Area verification.
5. In case you have a 100% Deposit Bonus, please, confirm that you agree with 100% Deposit Bonus cancellation.

Please, kindly be informed that you need to send the request from the e-mail address you registered your Personal Area with.