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  • Main mera trading password bhool gaya hu (mobile Personal Area)

    Apna trading account password recover karne ke liye, kripya, dashboard table mein apne trading account par click karein.

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    Khule huye account ke setting page par apko "MetaTrader settings" section mein "Change MetaTrader password" button dikhega

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    Uss button ko click karne par apko ek warning ka pop-up window dikhega. "OK" button par click karein agar aap sunishchit hi iss account ke liye ek naya trading password generate karna chahte hai.

    Uske baad aapko naye trading acocunt ki jankari milegi.

     
  • Main mera phone number kaise verify karu?

    Kripaya is baat ka dhyan rakhe ki phone number verify karna optional hai, toh agar aap chahe toh aap email confirmation se jude rah sakte hai aur phone number verification ko skip kar sakte hai.

    Phir bhe agar aap aapke numner ko aapke Personal Area se jodna chahte hai toh aap aapke Personal Area main login kare aur click kare “Сonfirm Phone” par button par click kare joh aapko “Verification progress” widget par dikayi dega.

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    Apna phone number darj kare aur "Ismain code bhejen" button par click kare.

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    Uske baad, aapko ek SMS Code praapt hoga jise aapako diye gaye field meindalna hai.

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    Yadi aapako Phone verification mein dikkat ho rahee hai, to sabse pahle, krpaya, aapake dvaara dale gaye phone number ke barabar hai ki nahi ye jaanch kare.

    Yahaan kuch sujhav diye gaye hain:

    • Aapako aapke phone number ke shurvat mein "0" dalne ki jarurat nahin hai;

    • Aapako manually country code darj karane kee aavashyakata nahin hai. Drop-down menu mein sahi county chunane ke baad system apne aap se isko set kar dega (Phone number field ke samne jhande ke saath dikhaaya gaya hai);

    • Aapko kam se kam 5 minutes tak rukna hai taki Code aa sake.

    Yadi aap sunishchit hain ki aapane sab kuchh sahi dhang se kiya hai, lekin phir bhi ismain code praapt nahin hota hai, to ham sujhaav denge ki aap kisi aur phone number se koshish kare. Samasya aapake taraph ho sakati hai. Us maamale ke lie, field mein ek alag phone number darj karen aur confirm code ki request kare.

    Aap voice confirmation ki request bhi kar sakte hai.
    Iske liye aap ko 5 minutes tak wait kar sakte hai uske baad aap ”Verification code ke liye callback ki request” daal sakte hai. Voh page aapko aise dikhenga:

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    Is baat ka dhnyan rakhe ki aap voice verification ko tabhi request kar sakte hai jab aapka profile verified hai.

  • Me kese deposit kar sakta hun?

    Aap pane Personal Area me apne khaate me pese deposit kar sakte hai.

    1. Left me menu me Finances par click kare.

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    2. Deposit chune.
    3. Suitable payment system chune or uspar click kare.
    4. Trading khaate ko specify kare jisme aap deposit karna chahte hai.
    5. Yadi avashyak hai to apne e-wallet ya payment system ke baare me jaankari specify kare.
    6. Veh amount bhare jitna aap deposit karna chahte hai.
    7. Currency chune.
    8. “Deposit” button par click kare.

    Withdrawals or internal transfers ek hi tarh se kiye jaate hai.

    Aap Transaction History me apne financial requests ki sthithi ki nigrani kar paayenge.

    Jaruri jaankari! Kripya, is baat par dhyan de ki Customer Agreement ke anusar: Client apne khaate se keval unhi payment system ke liye funds withdraw kar sakta hai jinka upyaog deposit ke liye kiya gaya hai.

    Kripya, ye dhayn rakhe ki FBS applications jaise ki FBS Trader or CopyTrade ko deposit krwate samay aapko ek deposit request krni hogi application mein. Funds ka transfer aapke MetaTrader accounts or CopyTrade/ FBS Trader accounts mein sambhaav nahi hai.

  • Nyunatam deposit amount kitna hai?

    Kripya, dhyaan rakhe nimanlikhit deposit sirf salah hai vibhinna prakar ke account ke liye:

    •  "Cent" account ke liye nyunatam deposit 1 USD hai;

    •  "Micro" ke liye - 5 USD;

    •  "Standard" ke liye - 100 USD;

    •  "Zero Spread" account ke liye – 500 USD;

    •  "ECN" account ke liye - 1000 USD.

    Kripya dhyan de ki ye saab sirf salah hai. Nyunatam deposit amount 1$ hai. Kripya, dhyan de ki niyuktam deposit kuch electronic payment systems jaise ki Neteller, Skrill or Perfect Money k liye 10$ hai. 

    Ye jaanne ke liye ki ek order ko kholne k liye aapne account mein kitne paise hone chahiye, aap humari site par Trader's calculator istemal kr sktehai.

     

  • Me withdraw kese kar sakta hun?

    Jaruri jaankari! Kripya, is baat par dhyan de ki Customer Agreement ke anusar: Client apne khaate se keval unhi payment system ke liye funds withdraw kar sakta hai jinka upyaog deposit ke liye kiya gaya hai.

    Aap pane Personal Area me apne khaate se pese withdraw kar sakte hai.

    1. Left me menu me Finances par click kare.

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    2. Withdrawal chune.
    3. Suitable payment system chune or uspar click kare.
    4. Trading khaate ko specify kare jisse aap withdraw karna chahte hai.
    5. Apne e-wallet or payment system ke baare me information specify kare.
      Card ke madhyam se withdrawal ke liye apne card copy ke piche or saamne ke hisse ko upload karne ke liye “+” sign par click kare.
    6. Amount bhare jitna aap withdraw karna chahte hai.
    7. “Confirm Withdrawal” button par click kare.

    Kripya, dhyaan de, ki withdrawal commission aapke dwara chune gaye payment system par nirbhar karta hai.

    Withdrawal process time aapke payment system par bhi nirbhar karta hai.

    Aap Transaction History me apne financial requests ki stithi ki nigrani kar sakte hai.

    Kripya, dhyaan de Customer Agreement ke anusar:
    5.2.7. Agar ek account mein paise debit ya credit card se kiya jata hai tab card ki copy chahiye taki paise account se nikale jaa ske. Copy mein card k pehle 6 digits or aakhri 4 digit hone chahiye, cardholder ka naam, expiry date or cardholder k signature.

    Aapke card ke piche ka CVV code aap dhak sakte hai, hume uski avashyakta nahi hai.
    Aapke card ke piche hume bas aapke signature ki avashyakta hai jo card ki validity confirm karta hai.

     

  • Main mera trading password bhool gaya hu

    Aap agar trading account ka password bhul gaye hai toh pahle aap aapke Personal Area main log in kare aur uske baad dashboard se trading account main jaiye.

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    Account setting main open karne ke baad aapko waha dikega "Generate new MT4/5 password" option in the "MT server" us section main.

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    Us button par click karne ke baad aapko warning wali window ayegi. Uske baad “Confirm” par click karne ke baad is account ka naya password generatate karne ka option ayega.

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    Uske baad aapko naye trading acocunt ki jankari milegi.

  • Mere Paise withdraw hone main kitna samai lagega?

    Kripaya is baat ka dhyan rakhne ki client ka withdraw company ke financial department ke dwara first come first servce basis pe kiya jata hai.

    Jaise He aapki withdraw ki request hamare financial department se approve hoti hai, aapke paise hamare yaha se bhej diye jate hai, par uske baad ye payment system par nirbhar karta hai aage process karke ke.

    • Electronic payment system ke withdraw (jaise skrill , perfect money vgra) jyada tar jaldi ho jate hai par kabhi kabhi 30 minutes bhe lag sakte hai.
    • Agar aap aapka withdraw aapke card ke jariye karte ho toh aapko yaad dila de ki iska average samai 3 se 4 working days ka hai.
    • Aur jaise ke aapka withdraw bank transfer se ho toh aapko 7 se 10 din lag sakte hai.

    Sare payment Financial Department ke working time ke anusaar process kiye jate hai.
    FBS Financial Department ke business hours Sunday 19:00 (GMT +3) se Friday ko 22:00 (GMT+3) or 08:00 (GMT+3) se 17:00 (GMT +3) Saturday ko.

    Aapko ye yaad dilana chanhnge ki aap aapki financial request aap Transaction History main jake check kar sakte hai.

     

  • Main mere trading account main login kaise karu?

    Connection set kaise kare jab "NO CONNECTION" error aa raha hai:

    1. "File par" click kare (left side main metatrader ke).
    2. "Login to trade account" select kare.

    3. "Login" ke section main account number daliye.
    4. Trading ka password dale (trade karne ke liye) ya phir investor password dalye (sirf observation karne ke liye).
    5. Diye hue list main se barabar "Server" name chuniye.



      Appko ye baat bata dete hai ki aapko Server name jab aap account banate hai tab aapko diya jata hai agar aapko Server ka naam pata nahi hai toh aap recover your trading password karke usko le sakte hai.
      Vaise he aap aapka server manually bhe daal sakte hai.
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